Tuesday, December 2, 2008

Analysis of BOA Newsroom

How user friendly is your banks newsroom? Bank of America offers the most important information to their customers in the center of the screen, to the right of the online newroom one can find most recent press releases written about BOA., And to the very left of the webpage one can find hyperlinks to the different topics regarding Bank of America or even online banking sections.

The overall use of BOA's online newsroom is very helpful and keeps customers, potential customers, and businesses connected to their finances in a easy accessible way. BOA even asks, "if the webpage the search engine directed the customers to the correct page(https://www.bankofamerica.com/search/Search.do?questionbox=feedback&searchSourceSite=&searchSourceDir=&searchSourceReferer=&locale=en_US)." And a customer or user of the BOA website can answer if the website was: "How well did we answer your question/help you find what one was seeking(https://www.bankofamerica.com/search/Search.do?questionbox=feedback&searchSourceSite=&searchSourceDir=&searchSourceReferer=&locale=en_US)?"

-"Extremely well
-Very well
-Fairly well
-Not too well
-Not at all(https://www.bankofamerica.com/search/Search.do?questionbox=feedback&searchSourceSite=&searchSourceDir=&searchSourceReferer=&locale=en_US)"

Based on the newsroom website I truly find BOA's website as a user friendly internet site. Is your banks newsroom user friendly?, easy to access?, and navigate through?

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